Horse with Name

SHIPPING:

We provide 2 shipping methods:

Standard shipping (5-7 business days)

Express shipping (3-4 business days)  

Express shipping can't deliver to PO Box address. The standard shipping can be used for PO box addresses.

The shipping is FREE for orders over $60 or more. 

The products will be shipped out within 1-3 business days. (This is the time for processing and production, and is not included in the shipping time)

We ship worldwide. 

RETURNS:

At Happywallz, we promise our products will be as impressive as they appear on our website. Customer satisfaction is important to us, so if you aren’t 100% satisfied with the quality of any item within 30 days of receiving it, we’ll be happy for you to return the item reply paid for either a replacement item, a refund or repair of the item. We may ask for faulty/incorrect items to be returned to us for a quality inspection, to ensure those rare problems don’t occur again. Typically refunds take up to 2 weeks to be processed once products have been received.

Customers will not be eligible for a refund or replacement of personalised or customised products: 

• where errors occur from a typing error you may have made on the internet;

• for defects that are the result of abnormal use;

• or if you have changed your mind

 Customers use all kinds of spelling variations for names, so it is impossible for us to know if it is a mistake or just different. So please ensure spelling is checked before an order is completed. 

 Our personalised products are made-to-order according to your specifications, so we can’t accept returns where the customer has simply changed their mind.

You can check the color chart for details and below is an example of product size.